Returns

We offer a generous return policy so you can shop with peace of mind. You have a right to return goods within a specified return period (e.g., 100 days) from the day of receipt, provided the items are unused and in their original condition.

How to return an item

1. Contact our customer service by e-mail to request a return.
2. Pack the item securely in its original packaging.
3. Send the parcel using the return label or the carrier instructed by us.

Return costs

Return costs depend on your country and the return reason. If the return is due to a defect or our error, we will cover the return shipping costs.

Refunds

Refunds will be processed after we have received and inspected the returned goods. The refund will be issued using the original payment method and may take several days to appear on your account.